Due to hygiene concerns, the product can only be returned due to issues with the manufacturer’s production. No comfort or sleep satisfaction guarantee is provided, and products that are not suitable for your comfort level (such as too soft or too hard) are not considered product issues. Quilcovere will be replaced with the same product that has already been purchased, or if the original product cannot be provided, it will be replaced with the same or higher value product.
After confirmation, the order cannot be changed or cancelled, and refund requests will not be accepted.
If there is any dispute, Quilcovere reserves the right to make the final decision.