About Quiltcover
In terms of data protection laws, Quiltcover is considered a data user for any personal information collected from you through this website.
When does this policy apply
The applicable situations of this policy include:
To guide you to access this policy and/or publish this policy on our website or application (the “Website”); or
If you share your personal information with us in any other way, such as contacting us with questions or requesting us to send you marketing information.
We may change the terms of this policy from time to time, and you should check them regularly. The last updated date is displayed at the beginning of this policy. If we make any significant changes, we will take measures to bring them to your attention.
How do we use your data
We will only process your personal information if there is a legitimate basis. We will use your personal information for the following purposes.
Process your order and facilitate any returns: If you order goods from this site, we will collect your name, email address, phone number, delivery address, and payment details to process your order, deliver the goods to you, and facilitate any product returns where applicable.
This will include sharing your personal information with delivery companies and other subcontractors, such as payment providers, and credit reference agencies to assess fraud, credit, and/or security risks.
We collect such personal information for the purpose of signing and fulfilling product sales contracts.
To improve this site: When you agree to our use of cookies, we will automatically collect the following information:
Your email address;
Technical information, including but not limited to the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone settings, browser cheat type and version, screen resolution, operating system and platform; and
Information related to your access, including but not limited to the complete Uniform Resource Locator tool, click streams (including date and time) for entering, passing through, and leaving this site, page response time, download errors, time to access certain pages, page interaction information (such as scrolling, clicking, and hovering), and methods for browsing and leaving pages.
We use this information to:
To provide you with a more effective user experience (such as displaying products that we believe you would be interested in based on your purchase history and browsing habits), linking other data with you, analyzing other data we collect, and identifying other potential customers (such as “similar” customers);
To assist us in improving this website; as well as
In order to make this site more secure, manage this site and internal operations, including troubleshooting, data analysis, testing, research, statistics, and investigation purposes.
To provide you with customer service: We may collect your name, email address, phone number, and (if on social media) your controller in order to provide you with various supportive customer services (such as when you contact us via phone, email, or social media to raise product related questions). We use your account information to notify you of important service information, such as significant changes to this policy, product recalls, or information related to your account.
We process your personal information in such circumstances because it is in our legitimate interest to ensure that we can respond appropriately to your inquiries.
For marketing purposes: If you choose to receive updated information about our products and services through this website, including discounts, promotions, and new product releases, we will process your personal information and provide you with such updated information according to your preferences.
We will only use your personal information in this way with your consent.
You can contact us at any time, [email protected] Or, in relevant circumstances, withdraw your consent to the marketing promotion by canceling the subscription link in any marketing communication you receive from us. We also collaborate with social networks to provide custom audience targeting, which involves uploading your email address to these platforms. We act in this way based on our legitimate interests to promote our business.
If you participate in a competition, promotion, or survey, we will collect your name, email address, and any other personal information that constitutes the content of the competition (which may vary due to the competition, promotion, or survey). We act in this way based on our legitimate interests in order to effectively carry out our promotional activities and award prizes to the winners.
Who do we share your data with
We will not sell, disclose or share the personal information we collect and hold about you in any other way, except as described in this policy.
Business partners, suppliers, and contractors: We may share your personal information with third-party organizations that we have contracted to provide services to fulfill contracts with us or you.
If our business is sold/transferred: If we sell or transfer any part of our business or assets, including Anthropologie Hong Kong closing its website or changing its domain name, we may also share your personal information. In such a case, we will disclose your personal information, including Anthropologie Hong Kong, to potential buyers or assignees of the business or assets. We process your personal information in such circumstances because it is in our legitimate interest to ensure the continued operation of our business/website. If you object to us using your personal information in this way, the relevant buyers or assignees of our business/website may not be able to provide services to you.
Regulatory agencies/authorities/law enforcement agencies: We may disclose your personal information as necessary to comply with applicable laws or orders from courts with jurisdiction, or legal requests from governments or regulatory agencies for information.
If your personal information is shared with third parties, we will use appropriate security measures to protect such information from unauthorized use or accidental loss, damage, or destruction. We will share the minimum personal information required to achieve the processing purpose.
Cookie
This site uses cookies to distinguish you from other users of this site. This will help us provide you with an ideal experience when browsing this site, and also enable us to improve this site.
Cookie is a small file consisting of letters and numbers that we store on your browser or hard drive on your device. We only use (and store) non essential cookies on your browser or device with your consent.
Some internet browsers provide a mechanism commonly known as’ do not track ‘, which allows browser users to automatically send privacy preference information to the websites they access. This site currently does not respond to the ‘do not track’ signal. If you wish to use your browser to restrict the placement of cookies on your device, you can block cookies by enabling settings on your browser that allow you to refuse all or part of the cookie settings. However, if you use your browser settings to block all cookies (including necessary cookies), you may not be able to access all or part of the website’s content.
We may use Google Analytics, third-party providers of analytics tools, or similar third-party services to analyze information about website access. For other information about Google Analytics, how it is used, and how you choose to opt out of Google Analytics, please visit.
Where will we store your data
All information you provide to us is stored on secure servers located in the UK and outside of the UK.
When we share your information with third-party data processors for marketing purposes, they may store your data within or outside the UK or EU.
Whenever we transfer your personal information outside of the UK and the EU, we ensure that it receives additional protection as required by law. In order to make this policy as brief and easy to understand as possible, we have not listed specific situations in which such protective measures are used. You can pass through [email protected] Contact us to understand the details regarding this matter.
How long will we keep your data
We only retain your personal information when necessary to ensure that we can assist you in case you have any questions, responses, or concerns. We also reserve the right to retain your personal information for a longer period of time to comply with our legal and/or regulatory obligations.
Your rights under data protection laws
According to applicable data protection laws, you have various other rights, including the following:
Accessing your personal information (also known as’ subject access request ‘);
Correct the incomplete or inaccurate data we hold about you;
Request us to delete the personal information we hold about you;
Request us to restrict our processing of your personal information;
Request us to transfer your personal information to a third party;
Objecting to the way we use your personal information; as well as
Withdraw your consent to our processing of your personal information.
You can contact us via email to exercise any of the above rights: [email protected] Our security program may require you to provide proof of identity before disclosing personal information to you upon any request.
You also have the right to file a complaint with us or the Personal Data Privacy Commissioner, the supervisory body for data protection issues in Hong Kong. If you are a member state of the European Union, you can find your relevant regulatory agency here. If you are located outside of these locations and need assistance, please contact us via email: [email protected] .
Please remember that privacy laws are complex, and these rights may not always be available to you at all times.
How to get in touch
If you need to contact us, please send us an email: [email protected] .